Frequently Asked Questions
Now It's Personal
What materials do you use?
The materials used depend on the custom nature of each order. They could include softwoods (e.g., spruce, pine, fir), MDF (medium-density fiberboard), or hardwoods (e.g., maple, oak, or other specialty woods). The materials used will be specified for each order.
What sizes are available?
Wooden signs are typically 12 to 16 inches in diameter, but larger sizes can also be created! The size will always be discussed and confirmed before production.
How long does it take to complete a custom order?
The length of time will vary depending on several factors that are discussed and confirmed with each order. A custom order may be complete and ready for shipping in about two weeks. It may be possible to accommodate rush or gift orders, so please inquire.
Input to the design
Your input to each design is integral and makes each creation unique and memorable. Each piece starts with a conversation and ends with a unique art piece in your hands. I prioritize effective communication before, during and after production and strive to make your finished piece even better than you imagined.
Can someone upload a file or logo for you to work with?
Absolutely! You can see examples of logo work in the gallery.
What’s the cost? Can you work within a budget?
The cost of each project will vary according to the size, materials, finishes, production time, and other customization. My goal is to create something memorable and durable within each client’s budget. I will ask you to discuss your budget with me as we plan your project.
Indoor or outdoor use?
Products are suitable for indoor or covered outdoor use unless requested and specified. Fully weatherproof outdoor items can be arranged on request and at an additional cost. Please inquire about your specific needs and display options.
Local service, delivery?
Local pickup is available for clients living in or near Waterloo Region, Ontario. Local delivery may be available – please inquire.
Shipping to the USA, Canada, worldwide?
I ship worldwide using reputable carriers. Clients are responsible for shipping and handling costs to their location, which includes secure packaging, tracking and insurance. I provide shipping and handling costs before starting production.













